Monday, June 4, 2007

Introduction of Rushed shipping options for Oliver's Labels

As it gets closer to the first day of camp, we notice that there are an increased number of people who need their labels "right away!" I'm not surprized that this is happening. Being a parent means multi-tasking and needing to think of about 1,000,000 things at any one time so there are bound to be details that slip through the cracks. No problem. We've found two new and very good options that we can make available to our customers.

First let me start off by saying that when we get an order, it only takes about 1-4 days for production. We then ship it out using our Regular service... but now we will make "Express" and "Priority" services available too. Here are the details...

Regular delivery service (default):
Canada: only $1.50 (production time + 3-5 bus. days)
USA: only $3.00 (production time + 5-10 bus. days)
This is the current service we use for all orders unless otherwise specified. It is both inexpensive and reliable.

New option #1 - Express Delivery service:
Canada: $15 (rushed production time + 1-2 bus. days, click here for your area)
USA: $16 (rushed production time + 3-5 bus. days, click here for your area)

New option#2 - Priority Delivery service:
Canada: $28 (rushed production time + next bus. day by 10:30am)
USA: $44 (rushed production time + next bus. day by 10:30am)

For now these options will only be available by request until we add it to the website. There are a few ways to tell us that you want Express or Priority service... after ordering you can
1) include a "message to the seller" when checking out in Paypal,
2) email us at or
3) call us at 1-800-398-2060.
We will simply send an invoice to your email address with the balance after subtracting the shipping you've already paid.

I hope these new options will answer our customers needs. We continue to look for ways to improve our customers' experience with Oliver's Labels. Now, hopefully, even if you've waited till the last minute, you'll still be able to label and tag your kids' stuff!

No comments: